SIM Management Console Portal Service - Service Specific Terms & Conditions (“SSTC”)

Version [June 2020]

The SIM Management Console Portal Service ("SMC Portal") is brought to you by REDtone Engineering & Network Services Sdn Bhd ("REDtone") and provided to you subject to the terms and conditions set out herein. You acknowledge and agree that you have read and fully understood all these terms and conditions.

  1. SMC Portal is a self-serve application which allows you access to your Ansar Mobile (“Ansar”) general account information such as mobile line information, purchase prepaid top-up vouchers, subscribe to mobile internet plans, etc., through your personal computer (“PC”) and is provided subject to Ansar Mobile terms & conditions. These features may be changed by REDtone from time to time and updated in the SMC Portal. Please refer to the Ansar Mobile website for the latest version of Ansar Mobile's terms & conditions. By accessing the SMC Portal, you agree to be bound by these SMC Portal terms & conditions (which may be amended from time to time) and the Ansar Mobile terms and conditions as mentioned above. .

  2. To enable REDtone to provide the SMC Portal to you, we will use your personal information/personal data. You will deemed to have consented to the use of your personal information/personal data for purposes necessary and related to REDtone's provision of SMC Portal services to you. The use and processing of your personal information/personal data is in accordance with REDtone's Privacy Statement, which is available at https://www.redtone.com/privacy-policy/ .The Privacy Statement shall form an integral part of these SMC Portal terms and conditions.

  3. You undertake and agree to inform REDtone immediately of any change of your personal information/personal data for purposes related to and associated with the SMC Portal. "Personal information"/"personal data" includes information which are required for purposes of applying and registering for and provision of the SMC Portal to you, including but not limited to, any sensitive personal data and expression of opinion(s) about you..

  4. The SMC portal can only be accessed via a personal computer, it is not designed for access via mobile devices.

  5. Certain features of the SMC Portal may require the input of your email address, office address, home address, password and/or mobile number registered in REDtone ID application. You are solely responsible for the security, confidentiality and privacy of your email address, office address, home address, password, mobile number and any data or information stored on your personal computer and/or for all the activities related to the SMC Portal. REDtone shall not be liable for any damage, loss or leakage of the data or information resulting from any unauthorized use of the SMC Portal or due to circumstances beyond REDtone's control.

  6. You agree that all information you provide to REDtone for REDtone ID registration to access the SMC Portal ("Registration Data") is true, accurate, complete and current and that you shall maintain and update the Registration Data as needed throughout the period of your use of the SMC Portal to keep it accurate and current. Failure to provide accurate, current and complete Registration Data may result in the suspension and/or termination of your access to the SMC Portal.

  7. Any data retrieval or re-direction to other websites from the SMC Portal will incur data charges.

  8. If you use the SMC Portal overseas, additional roaming & mobile data charges may apply. .

  9. You expressly acknowledge and agree that your use of the SMC Portal is at your own risk and that the SMC Portal is provided on an "AS IS" & "AS AVAILABLE" basis and REDtone expressly disclaim all warranties of any kind, whether expressed or implied, including, but not limited to fitness for a particular purpose and non-infringement and/or that the SMC Portal will be free from loss, corruption, attack, viruses, interference, hacking or other security intrusion or that the SMC Portal will be affected by unforeseen circumstances or circumstances beyond REDtone's control.

  10. REDtone, its related and affiliated corporations shall not be liable to you or your agents for any loss or injury or any direct, indirect, special, exemplary, consequential damages, or any damages whatsoever, whether in contract, negligence or in tort, you and/or any third party may suffer as a result of instructions or transactions transmitted via the SMC Portal after the successful authentication whether or not such usage was authorised by you and/or arising out of or in connection with the SMC Portal and/or your or any other party's access and/or use of the SMC Portal.

  11. You undertake to indemnify and hold REDtone, its related and affiliated corporations harmless from and against any and all claims or demand, loss, liabilities and/or damage relating to or arising out of or in connection with, including but not limited to:

    1. your and/or a third party (whether or not authorised by you) usage of the SMC Portal;
    2. any violation by you of the SMC Portal terms and conditions; or
    3. your violation of any rights of another through your usage of the SMC Portal.
  12. REDtone may from time to time, update or change these SMC Portal terms and conditions, REDtone ID and Ansar Mobile website. You are responsible to regularly review the current version of the terms and conditions for the SMC Portal, REDtone ID, and Ansar Mobile website to obtain notice of any such changes. Your continued access into and usage of the SMC Portal shall be construed as you have accepted all such changes. All matters and disputes will be subjected to our final decision.

Ansar Account