Seamless Mobile Number Whitelisting powered by MyIDVerify
Ansar Mobile is committed to providing the highest level of security for your mobile accounts. Follow these simple steps to perform Whitelisting—a secure verification process using MyDigital ID’s MyIDVerify feature to confirm ownership of your registered Ansar mobile numbers.
Ansar Mobile is committed to providing the highest level of security for your mobile accounts. Follow these simple steps to perform Whitelisting—a secure verification process using MyDigital ID’s MyIDVerify feature to confirm ownership of your registered Ansar mobile numbers.
Why Whitelisting is Essential for You
Whitelisting is a critical process of authenticating your mobile number(s) to guarantee that they truly belong to you, the registered user. This security layer uses the MyIDVerify technology developed by MyDigital ID, providing a government-backed, secure facial verification.
Whitelisting is a critical process of authenticating your mobile number(s) to guarantee that they truly belong to you, the registered user. This security layer uses the MyIDVerify technology developed by MyDigital ID, providing a government-backed, secure facial verification.
The Benefits of Verification:
Preventing Fraud: By linking your mobile number to your verified identity, we significantly reduce the risk of identity theft, unauthorized SIM card swaps, and other malicious activities.
Secure Registration: For new SIM card registrations or current SIM card, MyIDVerify acts as a robust check, confirming your identity instantly and securely.
Compliance and Trust: This integration aligns Ansar Mobile with national digital identity standards, reinforcing trust and security in the digital ecosystem.
Prepare for Whitelisting: Your Readiness Checklist
Before you begin the secure MyIDVerify process on the Ansar Mobile Portal, please ensure you meet all the following requirements for a smooth experience:
MyDigital ID Certificate: You must already possess a valid MyDigital ID certificate.
Active Status: Confirm that your MyDigital ID certificate is current, active, and has not expired.
App Notifications: Ensure that notifications are enabled for the MyDigital ID application on your mobile device.
Identity Match: Your current physical appearance must closely match the photo stored on your MyKad. If there is a significant difference (e.g., changes due to age, injury, or major transformation), it is highly recommended to apply for a new MyKad before attempting MyIDVerify to prevent verification failure.
Before you begin the secure MyIDVerify process on the Ansar Mobile Portal, please ensure you meet all the following requirements for a smooth experience:
Step-by-Step Guide
This process connects your Ansar Mobile account in the web portal to the MyDigital ID app on your phone for a secure, real-time facial verification.
Part 1: Accessing Your Ansar Account
1. Go to the Portal: Navigate to the Ansar Mobile website.
2. Login: Click the "Ansar Account" button located in the top-right corner of the page.
3. Enter Credentials: Input your Ansar mobile number and password. If you cannot recall your password, you can click “Get a temporary Password (TAC)” to retrieve one.
4. Check Identity: After signing in, you will be prompted to enter your NRIC and Name to proceed.
Part 2: Initiating the MyIDVerify Request
1. View Your Status (Optional): You can click “Check My Lines” to see all mobile numbers registered under your NRIC or click “Check My Whitelist Lines” to view the current status of your lines.
2. Start Whitelisting: Click the prominent “Whitelist with MyDigitalID” button.
3. Request Sent: The portal will display a message advising you to prepare to receive a notification from the MyDigital ID app.
Part 3: Facial Verification via MyDigital ID App
1. Respond to Notification: Check your phone. You will receive a notification from the MyDigital ID app, which you must tap to open the verification process.
2. Agree to E-Verification: Inside the MyDigital ID app, a pop-up will ask for confirmation: "Adakah anda setuju untuk melakukan everifikasi?" You must select "Ya" (Yes) to agree to the e-verification.
3. Perform Face Verification: The app will instruct you to record a selfie video. Follow the on-screen tips carefully:Place your face within the frame.
Ensure even lighting and avoid shadows.
Hold the phone steadily and remove any accessories like hats or glasses.
4.Verification Success: Once complete, the MyDigital ID app will display the successful confirmation: "Tahniah / Pengesahan berjaya" (Congratulations / Verification successful). Click "OK" to proceed.
This process connects your Ansar Mobile account in the web portal to the MyDigital ID app on your phone for a secure, real-time facial verification.
Part 1: Accessing Your Ansar Account
1. Go to the Portal: Navigate to the Ansar Mobile website.
2. Login: Click the "Ansar Account" button located in the top-right corner of the page.
3. Enter Credentials: Input your Ansar mobile number and password. If you cannot recall your password, you can click “Get a temporary Password (TAC)” to retrieve one.
4. Check Identity: After signing in, you will be prompted to enter your NRIC and Name to proceed.
Part 2: Initiating the MyIDVerify Request
1. View Your Status (Optional): You can click “Check My Lines” to see all mobile numbers registered under your NRIC or click “Check My Whitelist Lines” to view the current status of your lines.
2. Start Whitelisting: Click the prominent “Whitelist with MyDigitalID” button.
3. Request Sent: The portal will display a message advising you to prepare to receive a notification from the MyDigital ID app.
Part 3: Facial Verification via MyDigital ID App
1. Respond to Notification: Check your phone. You will receive a notification from the MyDigital ID app, which you must tap to open the verification process.
2. Agree to E-Verification: Inside the MyDigital ID app, a pop-up will ask for confirmation: "Adakah anda setuju untuk melakukan everifikasi?" You must select "Ya" (Yes) to agree to the e-verification.
3. Perform Face Verification: The app will instruct you to record a selfie video. Follow the on-screen tips carefully:
4.Verification Success: Once complete, the MyDigital ID app will display the successful confirmation: "Tahniah / Pengesahan berjaya" (Congratulations / Verification successful). Click "OK" to proceed.
FAQ
Login Information
1Login Using Password or biometric function
You can log in to any app that has the option to log in using MyDigital ID by entering a valid password or using the biometric function available in the MyDigital ID app (Make sure the biometric function on your smartphone has been activated before you activate biometrics in the MyDigital ID app).
2Checklist before logging in to any application/portal that has MyDigital ID login option.
1. Make sure the user has a MyDigital ID certificate
2. Make sure that the MyDigital ID certificate is still active and has not expired .
3. Make sure the user is registered with the application/portal before using MyDigital ID to log in. (If Necessary)
2. Make sure that the MyDigital ID certificate is still active and has not expired .
3. Make sure the user is registered with the application/portal before using MyDigital ID to log in. (If Necessary)
3Login Using Password or biometric function
You can log in to any app that has the option to log in using MyDigital ID by entering a valid password or using the biometric function available in the MyDigital ID app (Make sure the biometric function on your smartphone has been activated before you activate biometrics in the MyDigital ID app).
1. Access the Portal on Computer/Laptop To access the portal on a computer/laptop, please select MyDigital ID login, open the MyDigital ID app on your smartphone, click "Scan QR", scan the QR code listed on the portal and enter a valid password or use biometric settings.
2. Access the Portal in the Smartphone Web Browser (mobile browser) To access the portal on the smartphone web browser, please select MyDigital ID login. Click the QR code on the login page, then it will take you to the MyDigital ID app, click "Ya" and enter a valid password or use biometric settings. You will be automatically logged in and returned to the portal page
3. Access Apps on Smartphones Open any app on the smartphone that supports login using MyDigital ID, and select login using MyDigital ID. It will take the user to the MyDigital app. Click "Ya" and enter a valid password or use biometric settings.
1. Access the Portal on Computer/Laptop To access the portal on a computer/laptop, please select MyDigital ID login, open the MyDigital ID app on your smartphone, click "Scan QR", scan the QR code listed on the portal and enter a valid password or use biometric settings.
2. Access the Portal in the Smartphone Web Browser (mobile browser) To access the portal on the smartphone web browser, please select MyDigital ID login. Click the QR code on the login page, then it will take you to the MyDigital ID app, click "Ya" and enter a valid password or use biometric settings. You will be automatically logged in and returned to the portal page
3. Access Apps on Smartphones Open any app on the smartphone that supports login using MyDigital ID, and select login using MyDigital ID. It will take the user to the MyDigital app. Click "Ya" and enter a valid password or use biometric settings.
4What does Single Sign-on mean in the context of MyDigital ID?
MyDigital ID can be used as a login method for online transactions. The single sign-on method allows you to use a set of login credentials to access applications and web portals for online transactions, without the need for different user IDs and passwords.
MyIDVerify Information
1What is “whitelisting”?
Whitelisting is the process of verifying the user’s mobile number to ensure that the number being registered, or already registered, truly belongs to the user. This process uses the MyIDVerify technology developed by MyDigital ID.
2Checklist before using MyIDVerify for face verification in any telco app/system.
1. User must already have a MyDigital ID certificate
2. User must ensure their MyDigital ID certificate is still active and not expired.
3. User must enable notifications for the MyDigital ID app.
4. User’s current face should match the photo on their MyKad. If there is a significant difference between the MyKad photo and the user’s current appearance, the user is advised to apply for a new MyKad before proceeding with MyIDVerify.
2. User must ensure their MyDigital ID certificate is still active and not expired.
3. User must enable notifications for the MyDigital ID app.
4. User’s current face should match the photo on their MyKad. If there is a significant difference between the MyKad photo and the user’s current appearance, the user is advised to apply for a new MyKad before proceeding with MyIDVerify.
3How users can perform face verification using MyIDVerify
1. User opens & login Ansar Mobile Portal.
2. User registers a new SIM card or checks their mobile number in the app.
3. User chooses to verify their face using the MyDigital ID app.
4. User will receive a notification from the MyDigital ID app.
5. User taps the notification to begin the verification process.
2. User registers a new SIM card or checks their mobile number in the app.
3. User chooses to verify their face using the MyDigital ID app.
4. User will receive a notification from the MyDigital ID app.
5. User taps the notification to begin the verification process.
4In the MyDigital ID app, user agrees to proceed with MyIDVerify
Yes
5User records a selfie video for face verification.
Tips:
a) Ensure you are in a bright area.
b) Hold the phone steadily.
c) Keep your face within the frame.
d) Remove hats, glasses, or other accessories.
User will be redirected back to the telco app to complete the process.
a) Ensure you are in a bright area.
b) Hold the phone steadily.
c) Keep your face within the frame.
d) Remove hats, glasses, or other accessories.
User will be redirected back to the telco app to complete the process.
Seamless Mobile Number Whitelisting powered by MyIDVerify
Ansar Mobile is committed to providing the highest level of security for your mobile accounts. Follow these simple steps to perform Whitelisting—a secure verification process using MyDigital ID’s MyIDVerify feature to confirm ownership of your registered Ansar mobile numbers.
Ansar Mobile is committed to providing the highest level of security for your mobile accounts. Follow these simple steps to perform Whitelisting—a secure verification process using MyDigital ID’s MyIDVerify feature to confirm ownership of your registered Ansar mobile numbers.
Why Whitelisting is Essential for You
Whitelisting is a critical process of authenticating your mobile number(s) to guarantee that they truly belong to you, the registered user. This security layer uses the MyIDVerify technology developed by MyDigital ID, providing a government-backed, secure facial verification.
Whitelisting is a critical process of authenticating your mobile number(s) to guarantee that they truly belong to you, the registered user. This security layer uses the MyIDVerify technology developed by MyDigital ID, providing a government-backed, secure facial verification.
The Benefits of Verification:
Preventing Fraud: By linking your mobile number to your verified identity, we significantly reduce the risk of identity theft, unauthorized SIM card swaps, and other malicious activities.
Secure Registration: For new SIM card registrations or current SIM card, MyIDVerify acts as a robust check, confirming your identity instantly and securely.
Compliance and Trust: This integration aligns Ansar Mobile with national digital identity standards, reinforcing trust and security in the digital ecosystem.
Prepare for Whitelisting: Your Readiness Checklist
Before you begin the secure MyIDVerify process on the Ansar Mobile Portal, please ensure you meet all the following requirements for a smooth experience:
MyDigital ID Certificate: You must already possess a valid MyDigital ID certificate.
Active Status: Confirm that your MyDigital ID certificate is current, active, and has not expired.
App Notifications: Ensure that notifications are enabled for the MyDigital ID application on your mobile device.
Identity Match: Your current physical appearance must closely match the photo stored on your MyKad. If there is a significant difference (e.g., changes due to age, injury, or major transformation), it is highly recommended to apply for a new MyKad before attempting MyIDVerify to prevent verification failure.
Before you begin the secure MyIDVerify process on the Ansar Mobile Portal, please ensure you meet all the following requirements for a smooth experience:
Step-by-Step Guide
This process connects your Ansar Mobile account in the web portal to the MyDigital ID app on your phone for a secure, real-time facial verification.
Part 1: Accessing Your Ansar Account
1. Go to the Portal: Navigate to the Ansar Mobile website.
2. Login: Click the "Ansar Account" button located in the top-right corner of the page.
3. Enter Credentials: Input your Ansar mobile number and password. If you cannot recall your password, you can click “Get a temporary Password (TAC)” to retrieve one.
4. Check Identity: After signing in, you will be prompted to enter your NRIC and Name to proceed.
Part 2: Initiating the MyIDVerify Request
1. View Your Status (Optional): You can click “Check My Lines” to see all mobile numbers registered under your NRIC or click “Check My Whitelist Lines” to view the current status of your lines.
2. Start Whitelisting: Click the prominent “Whitelist with MyDigitalID” button.
3. Request Sent: The portal will display a message advising you to prepare to receive a notification from the MyDigital ID app.
Part 3: Facial Verification via MyDigital ID App
1. Respond to Notification: Check your phone. You will receive a notification from the MyDigital ID app, which you must tap to open the verification process.
2. Agree to E-Verification: Inside the MyDigital ID app, a pop-up will ask for confirmation: "Adakah anda setuju untuk melakukan everifikasi?" You must select "Ya" (Yes) to agree to the e-verification.
3. Perform Face Verification: The app will instruct you to record a selfie video. Follow the on-screen tips carefully:Place your face within the frame.
Ensure even lighting and avoid shadows.
Hold the phone steadily and remove any accessories like hats or glasses.
4.Verification Success: Once complete, the MyDigital ID app will display the successful confirmation: "Tahniah / Pengesahan berjaya" (Congratulations / Verification successful). Click "OK" to proceed.
This process connects your Ansar Mobile account in the web portal to the MyDigital ID app on your phone for a secure, real-time facial verification.
Part 1: Accessing Your Ansar Account
1. Go to the Portal: Navigate to the Ansar Mobile website.
2. Login: Click the "Ansar Account" button located in the top-right corner of the page.
3. Enter Credentials: Input your Ansar mobile number and password. If you cannot recall your password, you can click “Get a temporary Password (TAC)” to retrieve one.
4. Check Identity: After signing in, you will be prompted to enter your NRIC and Name to proceed.
Part 2: Initiating the MyIDVerify Request
1. View Your Status (Optional): You can click “Check My Lines” to see all mobile numbers registered under your NRIC or click “Check My Whitelist Lines” to view the current status of your lines.
2. Start Whitelisting: Click the prominent “Whitelist with MyDigitalID” button.
3. Request Sent: The portal will display a message advising you to prepare to receive a notification from the MyDigital ID app.
Part 3: Facial Verification via MyDigital ID App
1. Respond to Notification: Check your phone. You will receive a notification from the MyDigital ID app, which you must tap to open the verification process.
2. Agree to E-Verification: Inside the MyDigital ID app, a pop-up will ask for confirmation: "Adakah anda setuju untuk melakukan everifikasi?" You must select "Ya" (Yes) to agree to the e-verification.
3. Perform Face Verification: The app will instruct you to record a selfie video. Follow the on-screen tips carefully:
4.Verification Success: Once complete, the MyDigital ID app will display the successful confirmation: "Tahniah / Pengesahan berjaya" (Congratulations / Verification successful). Click "OK" to proceed.
FAQ
Login Information
1Login Using Password or biometric function
You can log in to any app that has the option to log in using MyDigital ID by entering a valid password or using the biometric function available in the MyDigital ID app (Make sure the biometric function on your smartphone has been activated before you activate biometrics in the MyDigital ID app).
2Checklist before logging in to any application/portal that has MyDigital ID login option.
1. Make sure the user has a MyDigital ID certificate
2. Make sure that the MyDigital ID certificate is still active and has not expired .
3. Make sure the user is registered with the application/portal before using MyDigital ID to log in. (If Necessary)
2. Make sure that the MyDigital ID certificate is still active and has not expired .
3. Make sure the user is registered with the application/portal before using MyDigital ID to log in. (If Necessary)
3Login Using Password or biometric function
You can log in to any app that has the option to log in using MyDigital ID by entering a valid password or using the biometric function available in the MyDigital ID app (Make sure the biometric function on your smartphone has been activated before you activate biometrics in the MyDigital ID app).
1. Access the Portal on Computer/Laptop To access the portal on a computer/laptop, please select MyDigital ID login, open the MyDigital ID app on your smartphone, click "Scan QR", scan the QR code listed on the portal and enter a valid password or use biometric settings.
2. Access the Portal in the Smartphone Web Browser (mobile browser) To access the portal on the smartphone web browser, please select MyDigital ID login. Click the QR code on the login page, then it will take you to the MyDigital ID app, click "Ya" and enter a valid password or use biometric settings. You will be automatically logged in and returned to the portal page
3. Access Apps on Smartphones Open any app on the smartphone that supports login using MyDigital ID, and select login using MyDigital ID. It will take the user to the MyDigital app. Click "Ya" and enter a valid password or use biometric settings.
1. Access the Portal on Computer/Laptop To access the portal on a computer/laptop, please select MyDigital ID login, open the MyDigital ID app on your smartphone, click "Scan QR", scan the QR code listed on the portal and enter a valid password or use biometric settings.
2. Access the Portal in the Smartphone Web Browser (mobile browser) To access the portal on the smartphone web browser, please select MyDigital ID login. Click the QR code on the login page, then it will take you to the MyDigital ID app, click "Ya" and enter a valid password or use biometric settings. You will be automatically logged in and returned to the portal page
3. Access Apps on Smartphones Open any app on the smartphone that supports login using MyDigital ID, and select login using MyDigital ID. It will take the user to the MyDigital app. Click "Ya" and enter a valid password or use biometric settings.
4What does Single Sign-on mean in the context of MyDigital ID?
MyDigital ID can be used as a login method for online transactions. The single sign-on method allows you to use a set of login credentials to access applications and web portals for online transactions, without the need for different user IDs and passwords.
MyIDVerify Information
1What is “whitelisting”?
Whitelisting is the process of verifying the user’s mobile number to ensure that the number being registered, or already registered, truly belongs to the user. This process uses the MyIDVerify technology developed by MyDigital ID.
2Checklist before using MyIDVerify for face verification in any telco app/system.
1. User must already have a MyDigital ID certificate
2. User must ensure their MyDigital ID certificate is still active and not expired.
3. User must enable notifications for the MyDigital ID app.
4. User’s current face should match the photo on their MyKad. If there is a significant difference between the MyKad photo and the user’s current appearance, the user is advised to apply for a new MyKad before proceeding with MyIDVerify.
2. User must ensure their MyDigital ID certificate is still active and not expired.
3. User must enable notifications for the MyDigital ID app.
4. User’s current face should match the photo on their MyKad. If there is a significant difference between the MyKad photo and the user’s current appearance, the user is advised to apply for a new MyKad before proceeding with MyIDVerify.
3How users can perform face verification using MyIDVerify
1. User opens & login Ansar Mobile Portal.
2. User registers a new SIM card or checks their mobile number in the app.
3. User chooses to verify their face using the MyDigital ID app.
4. User will receive a notification from the MyDigital ID app.
5. User taps the notification to begin the verification process.
2. User registers a new SIM card or checks their mobile number in the app.
3. User chooses to verify their face using the MyDigital ID app.
4. User will receive a notification from the MyDigital ID app.
5. User taps the notification to begin the verification process.
4In the MyDigital ID app, user agrees to proceed with MyIDVerify
Yes
5User records a selfie video for face verification.
Tips:
a) Ensure you are in a bright area.
b) Hold the phone steadily.
c) Keep your face within the frame.
d) Remove hats, glasses, or other accessories.
User will be redirected back to the telco app to complete the process.
a) Ensure you are in a bright area.
b) Hold the phone steadily.
c) Keep your face within the frame.
d) Remove hats, glasses, or other accessories.
User will be redirected back to the telco app to complete the process.